Winwalk Enterprises respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
When you submit a service request, contact us, or use our services, we may collect:
- Name
- Mobile number
- Email address
- Service address
- Appliance and service details
- Information about the appliance problem
- Payment or transaction details, where applicable
2. How We Use Your Information
We may use your information to:
- Process and manage service requests
- Contact you regarding appointments and services
- Provide quotations and invoices
- Process payments
- Provide warranty and after-service support
- Respond to enquiries and complaints
- Improve our services and customer experience
3. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with our technicians, service personnel, payment providers, or other service providers when required to provide our services or comply with applicable legal requirements.
4. Payment Information
Payments may be processed through third-party payment services or UPI.
We do not intentionally store your complete bank account, card, UPI PIN, or other sensitive payment credentials on our website.
Third-party payment providers may collect and process payment information according to their own privacy policies and terms.
5. Data Security
We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, loss, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies or similar technologies to improve website functionality, performance, and user experience.
7. Third-Party Links
Our website may contain links to third-party websites, payment services, or other platforms.
Winwalk Enterprises is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies.
8. Your Rights
You may contact us to request correction, update, or clarification regarding your personal information held by us, subject to applicable laws and legitimate business requirements.
9. Policy Changes
Winwalk Enterprises may update this Privacy Policy from time to time.
Any updated version will be published on this website with a revised effective date.
10. Contact Us
For privacy-related questions or requests, please contact:
By using our website, submitting a service request, or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.